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Access the Data, Not the Device

Part 3 of Data Communication for Industrial IoT

Front and center to data communication for the IIoT is the idea that IoT devices never stop talking.  They are always connected to the Internet, and always accessible.  The accepted wisdom is that for IoT devices to be accessible they must be data “servers”—always listening for somebody to contact them to request information or perform an action.  If we cannot reach the device remotely, how can we access the data it contains?  However, this presents a security problem. If the device is always listening and reachable from the Internet, it is exposing an “attack surface”—a point of contact that a hacker can try to use to compromise the device.

Client-server architecture

This thinking comes from an entrenched understanding that a client-server architecture is the right model for information sharing.  It’s the basis of the World-Wide Web, after all, and we have all seen how successful that is.  Web browsers (clients) talk to web servers.  The web servers contain the information and the clients consume it.  The analogy with IoT devices is perfect.  IoT devices contain information, and smart phones, web browsers and other IoT devices consume it.  The device is the server, right?  But, if the device is always listening for client connections then it is therefore exposing an entry point for attacks from the Internet.  The big issue, in this world view, is that device makers must do a really good job of network security.  Every device manufacturer, whether making a car or a toaster, must employ highly-specialized and rare experts in network security to ensure that hackers don’t imprint images of Elvis in your breakfast or shut off your car engine on the highway.  Alright, hackers didn’t do the toast.  But they did hack the car.

A Fundamental Misunderstanding of the Problem

Frankly, the device-as-server world view is insane.  Why would you ever need to put a web server in a car and then expose it to the cellular network?  Why must the car be listening for any connection at all, ever?   Why must IoT devices be listeners?  Why must they expose an attack surface to the Internet?  The answer lies in a fundamental misunderstanding of the problem.  You want to access the data that the device contains.  You don’t want the world to have access to it.  Just you.  So, you don’t need the device to listen for you (and the world) to contact it.  You can tell the device where to send the information and pick it up from there, so you never need to talk to the device directly.  Effectively, the device transmits its information to a middleman, and when you want to know what your device is up to, visit the middleman to find out.

Then the question becomes – who is this middleman?  That is the role of a cloud service.  It’s a secure point of contact between you and your device.  Yes, it listens for communication from both you and the device.  Yes, it exposes an attack surface to the Internet.  But it relieves that responsibility from both you and the device.  There are far fewer IoT cloud services (tens or hundreds of them) than there are devices (billions of them), thus reducing the number of rare experts we need to achieve decent security.

Using a middleman like this does not mean that you will have to put up with slow communication, or that you will be unable to control your device.  It just means that there is an extra hop in the communication chain between you and your device, eliminating the need for the device to be directly visible on the Internet.  Questions of speed and bi-directionality are answered by the design of the cloud service.

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Requirements for IIoT Data Communication

Part 2 of Data Communication for Industrial IoT

When we look at the IIoT there are three main requirements:

1. Access to device data: Our connected devices generate information that we want to use.  It can be as simple as a door sensor in a home security system or as complex as an oil drilling platform’s SCADA system.  The common theme is that remote access to the information has value. There are different scenarios within the industrial sector for this kind of access.

  • Plant to field device
  • Device to device (M2M)
  • Central office to process systems (IT to OT)
  • Central location to remote locations (data gathering, possible supervisory control)
  • Vendors / OEMs to in-plant or field devices (monitoring)

2. Remote control of the device: Sometimes it is necessary to control the system we are accessing remotely.  If a door sensor says the door is unlocked then we might like to lock it.  If our SCADA system says that a machine is malfunctioning we would like to turn it off.  Remote control should of course be optional.  The determination of whether control is allowed should be made at the device, so attempts to control the system remotely will fail if the device is not configured to allow it.

3. Security: We have all heard of security breaches in connected systems.  Hackers turn home appliances into bots on spam networks.  SCADA systems are remotely hacked to shut down or otherwise damage industrial systems.  A couple of years ago a power plant in the Ukraine was hacked.  Attackers “used stolen VPN credentials to reach the industrial control systems network, and remote access tools to control the HMIs and pull the breakers,” according to an article published on the DarkReading website, and other reports.

Commenting on the recent WannaCry attack and its implications for the Industrial IoT, Brad Hegrat in an IOActive blog wrote, “It may be time to rethink critical infrastructure cybersecurity engineering because if MS17-010 exploiting malware variants are successful, we are clearly doing something wrong.”

The security for IIoT data communication systems must be improved to prevent these kinds of attacks.  And, as we will explain later, securing an industrial system for the IoT is fundamentally different from traditional industrial network security.  A new approach is needed.  IIoT must be secure by design.

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Data Communication for Industrial IoT – Introduction

Part 1: Introduction

What is the IoT?  Is it really just a fancy word for the Internet?  Yes and no.  The Internet of Things is the promise of a world where billions of connected devices are connected to us and to each other, making decisions for us, coordinating among themselves, collecting and collating information, and generally relieving us of the mundane aspects of living in the physical world.

We’ve had the Internet for enough time now that it has become embedded in our lives.  My (adult) kids don’t remember a world without it.  The IoT is, at its most basic level, a continuation of that embedding.  Instant communication is taken for granted among people, and plenty of mature products provide it.  Is there anything really novel about devices participating in that communication alongside people?

In a word, yes.  Not novel in the sense that we need entirely new technologies to achieve this data communication among devices, but novel in the sense that a whole raft of new problems arise from it.  The IoT is going to remain nothing but a promise until those problems are solved (shameless plug here: I’m writing this from a backward-facing perspective.  We at Skkynet have solutions for the problems I will discuss in this series).

So what is the Industrial IoT (IIoT)?  Does it require a different way of thinking about IoT, relative to the “regular” IoT?  Not really, the IIoT just has greater consequences.  If somebody hacks your refrigerator, your food gets too hot or cold, or you become an unwitting source of spam email.  If somebody hacks your industrial process they could shut down an expensive line, damage equipment, injure people, or even put critical infrastructure out of service.  That said, the data communication, network security, privacy, speed, latency and accessibility issues surrounding the IoT are the same in the IIoT, just with more urgency.

On the other hand, is the IIoT simply the application of IoT technology to industrial applications?  Not really; rather, it is the application of IoT concepts to industrial applications.  This series of articles will examine some of these concepts related to communication for the Industrial IoT.  Even that is a very big topic, covering data acquisition, protocol gateways, cloud protocols, data storage, big data analysis, reliability, fault tolerance and security.  To keep things short we will narrow the conversation further to look at data acquisition, communication and security.

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